Where Can You Lead By Example?

Leading by Example: The Power of Walking the Talk

In any workplace, leadership sets the tone. But the most respected and effective leaders aren't just the ones who give orders from behind a desk—they're the ones who step out front and lead by example. One powerful story of this kind of leadership comes from the late Felix Rappaport, former president of several major casinos, including the Luxor and Mirage in Las Vegas.

Rappaport was known for walking the casino floor regularly. While many executives might see themselves as above certain tasks, he wasn’t afraid to pick up trash. He didn’t delegate it. He didn’t wait for housekeeping. He simply bent down and did it himself. Why? Because he believed that if everyone—from top management to entry-level staff—took pride in the cleanliness and care of the hotel, it would create a better environment for guests and employees alike.

This kind of leadership sends a clear message: no task is beneath you, and everyone has a shared responsibility in the success of the organization. When employees see their leader doing the little things—especially the ones that are easy to ignore—they feel inspired to follow suit.

According to Psychology Today, leading by example is effective because it makes people want to follow you. It builds trust, respect, and motivation. Instead of forcing compliance through authority, a leader earns loyalty through action. Employees aren’t just being told what’s important—they’re shown. And actions speak louder than words.

This principle doesn’t just apply to the hospitality industry. Whether you're leading a team of volunteers, managing a classroom, or running a business, people will mirror what they see. If you want your team to be punctual, show up early. If you want excellence, hold yourself to high standards first. If you want kindness and collaboration, model those values in every interaction.

Leadership isn't just about vision—it's about visibility. Felix Rappaport understood that. By walking the floor and doing the simple things, he became a symbol of integrity and commitment. And that, more than any speech or policy, is what real leadership looks like.